First determine if you're dues plan is with Donorbox or NationBuilder. You can check the receipt email you receive to confirm.
If Donorbox:
- Go to https://donorbox.org/user_session/new
- Login with the email you signed up with or the email you are receiving receipts at.
- If you can't remember your password or never created an account before, click "Forgot password?" to set a new one.
- Click Recurring Plans in the left menu to find your current dues plan and cancel.
If NationBuilder:
- If you have not created an account before, go-to this page and click "Sign Up".
- Enter the email you joined the organization with or are receiving receipts at. Then click "Send account activation link"
- Check your inbox for an activation email. Follow the activation link and set a password.
- Head over to the membership portal and login.
- Here you can see and cancel memberships and donations. Use the left menu to navigate.
- Unfortunately in order to adjust your dues amount NationBuilder requires that you cancel your current membership and start a new one with the updated amount.
If you need any help navigating this process, please send a message.