How can I update or cancel my membership?

First determine if you're dues plan is with Donorbox or NationBuilder. You can check the receipt email you receive to confirm.

If Donorbox:

  1. Go to https://donorbox.org/user_session/new
  2. Login with the email you signed up with or the email you are receiving receipts at.
    1. If you can't remember your password or never created an account before, click "Forgot password?" to set a new one.
  3. Click Recurring Plans in the left menu to find your current dues plan and cancel.

If NationBuilder:

  1. If you have not created an account before, go-to this page and click "Sign Up".
  2. Enter the email you joined the organization with or are receiving receipts at. Then click "Send account activation link"
  3. Check your inbox for an activation email. Follow the activation link and set a password.
  4. Head over to the membership portal and login.
  5. Here you can see and cancel memberships and donations. Use the left menu to navigate.
    1. Unfortunately in order to adjust your dues amount NationBuilder requires that you cancel your current membership and start a new one with the updated amount.

If you need any help navigating this process, please send a message.